How Much Do You Know About Customer Relationship Management

A typical misconception is that CRM is a technology, yet this is just a single part of the general system. Truth be told, CRM strategy consolidates each aspect of the business including organizational culture, individuals, processes and technology to identify, gain and develop high esteem customers. As beforehand stated CRM strategy http://www.edenred.com.sg/TM.html includes aspects including society, individuals, processes and technology....

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